❓ FAQ – Frequently Asked Questions
1. What is InnerLightHaven?
InnerLightHaven is an online space dedicated to spiritual growth and emotional healing. We offer eBooks and digital resources focused on energy work, chakras, meditation, and inner transformation.
2. What format is the eBook available in?
Our eBooks are delivered in PDF format, compatible with all devices: smartphones, tablets, and computers.
3. How will I receive my eBook after purchase?
Once your payment is confirmed, you will receive a download link by email instantly. You can also download your eBook directly from the confirmation page.
4. Can I read the eBook on my phone or tablet?
Absolutely! Our PDF format is compatible with all major reading apps on both iOS and Android devices.
5. Is my payment secure?
Yes, all payments on InnerLightHaven are processed through Shopify’s secure platform using SSL encryption. Your information is safe and confidential.
6. Can I get a refund?
Since our products are digital and instantly accessible, we do not offer refunds. However, if you encounter any issues with your download, please contact us, and we’ll be happy to help.
7. Do you offer customer support?
Yes! You can reach us anytime via email at contact@innerlighthaven.com. We usually reply within 24 hours (Monday to Friday).
8. Can I gift this eBook to someone?
Of course! Simply purchase the eBook and forward the download link to the person you’d like to gift it to. It's a beautiful way to share healing and love.
9. Will you release more eBooks?
Yes! We're working on other guides related to chakras, meditation, energy healing, and personal growth. Subscribe to our newsletter to be notified first.
10. Where can I follow InnerLightHaven updates?
You can follow us on Instagram [@InnerLightHaven] or subscribe to our newsletter at the bottom of the page for special offers, insights, and product launches.